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Improving Knowledge Sharing through Measurement

Wednesday, 7 December 2016

Jim Martin

Knowledge sharing systems, intranets, and social platforms have long been used by firms to improve communication between their employees. In spite of this, creating a viable, encouraging system remains an elusive goal for many companies. Jim Martin, our Chief Information Officer, presented about Shepley Bulfinch’s experience with knowledge architecture, and how we ended up with our current #AskFinch knowledge sharing framework at the KA Connect Conference in 2016.

The journey began in 2015, roughly a year after we launched our intranet, Finch. At the time, technical knowledge passed between employees in conversation or remained ...[more]