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Leaning operations in outpatient facilities

Wednesday, 6 April 2016

Health Facilities Mgmt, April 2016Shepley Bulfinch’s Jennifer Aliber and Lauren Janney talk about the application of Lean principles to reduce patient wait times and increase value-added time with for patients and staff at a Massachusetts urgent care center in “Let It Flow,” the cover story in the April issue of Health Facilities Management magazine.

In the article, Lindsay Gainer of North Shore Physicians Group also discusses the “on-stage” and “off-stage” circulation and collaborative team work area in the new center, designed by Shepley Bulfinch. Chris Backous of the Virginia Mason Institute talks about the migration ...[more]

Leaning toward efficiency

Saturday, 6 September 2014

“What do you do?”

When asked to describe what you do during the day, it’s natural to answer in the context of your current work environment. Its spaces, adjacencies, and physical parameters determine how you interact with others, how efficiently you function, and how effectively you do your job. But it doesn’t answer the question.

When it comes to the lean healthcare design, the question isn’t “how do you function in your current space?” It’s “what are you trying to accomplish?” Applying lean principles when designing a space that will optimize efficient and effective healthcare delivery means putting the outcome first.

Lean design isn’t just a matter of common sense. It’s the cornerstone ...[more]